FREQUENT QUESTIONS 

Opening Times?


Please Click Here to view opening times of your favourite Dot Shop!




How Can I Order?


You can order the following ways:

  • In the shop
  • Click and Collect
  • Click and Curbside Collection
  • Just Eat
  • Grab App
We cannot take any orders over the phone or on social media




What is Curbside Collection?


We will only bring your order to your car if you select curbside collection upon ordering through our website.




Can I Order For A Select Time?


When ordering on our website, you will be advised the next available collection time. Please choose your date and time first before selecting your items. We allocate a certain number of slots per 15 minuts and these run out fast! Always double check the date and time on the check out screen.




How Do I Amend A Collection Time?


Please give us as much notice as possible as this cannot be guaranteed. Send a message on Instagram or Facebook. You can also give us a quick call.




How Do I Guarantee An Order Before Sell Out?


Weekends are especially our busiest time and we often sell out by lunch time. You can Pre order through our website which will guarantee yours and we will make sure your chosen bagel is put to oneside.




Unfilled Bagels


Single unfilled bagels are available in the shop. However due to limited availability we have a maximum limit of one per person at the moment. If you need more, please place an order through our website with 24 hours notice.




Bagel Type Not As Requested


In exceptional circumstances, we may have to change your bagel option. However we will always attempt to contact you directly to discuss the available options.




How Do I Preorder For Sushi Saturdays?


Please make sure that you change your date to Saturday. We only sell Sushi from midday onwards on Saturday.




Do You Do Gluten Free Bagels?


Unfortuantely not. Bagels and gluten are best friends. Gluten gives bagels their fluffy and delivsiousness and without it, you end up with flatbreads.




Allergies


We are really sorry but due to the high risk of contamination we do not cater for people with alergies.




I Have A Special Request


You can write a note to us about your order on the review and submit page.